Air compressors are mainly used in industries because the device can compress gases to high pressure and can later be used for varied purposes. They are mainly used for powering a turbine, tyre inflation, heating, ventilation and mechanical work. Even though air compressors can be bought from retail shops, many customers prefer purchasing air compressors from the E-Commerce portal for industrial products.
There are several advantages and disadvantages while purchasing air compressors from E-commerce portals.
Advantages:
- Easy Purchase
E-commerce portals enable customers to reach all over the country for purchasing air compressors. Thus, customers can make a purchase from anywhere in the country through online portals. For instance, customers based in Kochi can buy air compressors from dealers of industrial supplies Gujarat. Also, customers can place orders for air compressors at any time. For example, a potential customer can purchase an air compressor at midnight without any complications. There is no need for the store to be physically open for purchase at midnight.
- Detailed Information About The Products
Several customers prefer purchasing air compressors from e-commerce portals as they can get more information regarding air compressors through demo videos, reviews, and customer testimonials.
- Saves Money
The prices of air compressors in E-commerce portals are generally cheaper when compared to the prices in retail shops. In some E-commerce websites, there are no middlemen, and hence customers may not have to spend much money on the purchase of air compressors. Furthermore, in well-established E-commerce websites, frequent discount codes are available during the purchase.
- Wide Range of Products To Choose From
Consumers can choose from a variety of air compressors from e-commerce portals, like reciprocating piston compressors, rotary screw compressors and rotary vane compressors.
Disadvantages:
- Privacy and security
Despite all these advantages, some consumers are wary about giving personal information to online sources. Credit and debit frauds are a growing challenge for E-commerce portals. These frauds can result in the loss of revenue and penalties, thereby causing a bad reputation for the store. Furthermore, several E-commerce businesses have fallen prey to malicious hacking. Thus, there is a reduction in the privacy of customers while purchasing air compressors from E-commerce portals.
- Lack of personal touch and tactile experience
While buying air compressors, some consumers value the personal touch and interaction with sales associates from a physical store. Despite demo videos, testimonials and reviews, a personal touch is quite significant for a better purchasing experience.
- Accessibility to the internet
E-commerce platforms for air compressors require high-speed Internet access for an optimal customer experience. Hence customers will need an efficient internet connection to view the features and functionaries of the website. Thus, there are chances of exclusion concerning customers with slow connections. Subsequently, delays caused by slow internet can result in loss of revenue and customer dissatisfaction.
- Rules and regulations of taxation
Rules of E-commerce portals concerning the sale of air compressors can differ in different states and countries. Hence, there could be instances of complexities regarding taxation, compliance and accounting.
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